Answers To Some Common Questions

what’s the difference between a travel agent and a travel advisor?

The terms travel agent and travel advisor are used interchangeably. The original term was ‘travel agent,’ but the industry has gone through a bit of a rebrand to showcase the breadth of work that a travel advisor does. We work with clients to understand their travel needs and handle all the travel arrangements, from booking a hotel for a long weekend to planning a honeymoon to securing a room block for a corporate conference.

What types of travel can I book with you?

You name it, we book it: resort vacations, safaris, city breaks, vacation home rentals, yacht or small river cruises, once-in-a-lifetime adventures, multi-day tours, weekend escapes…We do it all.

How much do you charge?

We don’t charge anything for most hotel bookings. Advisors receive commissions from properties and travel providers, at no additional cost to you.

For more complicated multi-stop itineraries, we charge a planning fee. This will always be transparently presented in your proposal.

What if i enjoy planning my own travel?

Even if you love planning your own trip, a Certified Travel Advisor turns good into unforgettable—securing perks like free breakfast, upgrades, and flexible check-in/out at no extra cost, plus insider intel you won’t find online (think avoiding rooms that face a blank wall). It’s like having a travel-savvy best friend who crafts your dream getaway with perks and peace of mind.

How do I make the most of the experience of working with you?

Tell us everything. Let us know if you love golf, must have access to a kids’ club or have a soft spot for off-the-beaten-path travel.

Serious allergies or dietary restrictions are also very helpful information to share. That way, we’ll only show you options that fit your wants and needs. We also love to hear about your favorite hotels and trips you’ve enjoyed in the past, because that clues us in to your travel style.

Do i need travel insurance?

Travel insurance is a necessity these days and important because it can protect you from financial losses and risks that can occur while traveling like lost baggage or emergency medical care.